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Frequently asked questions

Quick answers before you reach out — confirm rental details and pricing with our team by phone or LINE.

Do you deliver equipment to job sites?

Yes. We deliver across Bangkok and the surrounding metro area. Delivery cost depends on distance and equipment type. Message us on LINE @ar.tools or call 089-690-9876 to check availability and delivery options.

How are rental rates calculated (daily/weekly/monthly)?

We provide daily, weekly, and monthly rates depending on the equipment. You can see indicative prices on the “Equipment & rates” page, and contact us to confirm the exact model, queue, and delivery schedule before renting.

Is a deposit required?

Some items may require a deposit or additional conditions depending on equipment type and pickup/delivery method. Contact us and we’ll confirm the terms for your request.

What information or documents are required to rent?

We typically collect details for quoting and verification (e.g., name/phone, job site location, equipment list). Specific document requirements depend on the job and delivery method.

What if the equipment has an issue during use?

Stop using the equipment and contact us immediately via LINE @ar.tools or call 089-690-9876. We’ll guide you and coordinate support as quickly as possible.

Do you rent scaffolding, and what types are available?

Yes—bamboo scaffolding and steel scaffolding are available (subject to queue and availability). Check the “Equipment & rates” page and contact us so we can estimate quantities and delivery schedule for your site.

What service area do you cover?

Our primary service area is Bangkok and the surrounding metro area. If you’re outside the area, ask us and we’ll confirm feasibility and delivery scheduling.

How far in advance should I book?

We recommend booking ahead to secure queue and availability, especially during busy periods. Message us on LINE @ar.tools and we’ll confirm the next steps.